While doing the rounds of sweepstakes casinos online, you may have come across sites called Enchanted Casino or Enchanted Sweeps Casinos. Neither of these sites is currently accepting new players, but both websites are still live.
In this Enchanted Casino review, I’ll tell you why this sweepstakes casino brand should be avoided, from its disappointing game selection to its confusing promotions. Instead, I suggest that you check out a highly rated sweepstakes site, such as Rolla Casino, which welcomes players with 1.75 million GC and seven SC delivered over the first seven days of membership.
I’ve titled this section usability but ‘conf-usability’ may have been more accurate! Previously operating as Enchanted Casino, I discovered that this site rebranded itself as Enchanted Sweeps Casino some time ago. Both the Enchanted Casino and Enchanted Sweeps Casino sites are live but are not currently accepting new registrations.
I concluded that Enchanted Casino should be avoided in favour of other legitimate sweepstakes casinos. To be sure in this judgement, I explored all aspects of the site, including game choice, bonus options, and customer support, and compared Enchanted Casino to other sweepstakes sites. This gave me a balanced evaluation, which you can use to guide your playing.
The Enchanted Casino website is themed around leprechauns, fairies, and other magical creatures to tie into a united ‘enchanted’ theme. It has a very simplistic design, which just can’t compare to the slick graphics and layouts of other sweepstakes casinos, such as the smooth look and easy navigability of the Rolla sweepstakes casino.
There’s no downloadable Enchanted Casino app, but the site is viewable from a mobile browser. I wasn’t impressed with the service, and other Enchanted Casino reviews have noted that the mobile site suffers from regular glitches. This is definitely not what you want when you’re playing your favorite game.
After confirming the site’s technical aspects, the second portion of my guide explored Enchanted Casino’s welcome bonus. Typically, at sweepstakes casinos, a welcome bonus contains a generous number of free Gold Coins (GC) and Sweepstakes Coins (SC), which allow new players to thoroughly explore a site.
Enchanted Casino follows this pattern but fails to provide clear facts about the promotion’s terms and conditions. The welcome deal, as advertised on the site, is a ‘$20 free Chip’. This is a little confusing, as sweepstakes casinos do not use real money, so the inclusion of a dollar symbol obscures what this deal actually involves.
The site also mentions that new players will receive three free Enchanted Coins, but, in what is going to be a common theme in this review, the information was sorely lacking. The brand advises that it’s necessary to use a promo code to activate the Chips part of this deal, but not the Enchanted Coins.
When compared to the easy-to-access welcome deal at Rolla Casino — a massive 1.75 million GC and seven SC over the first seven days, the Enchanted Casino bonus pretty much pales into oblivion.
Highly rated sweepstakes casinos deliver a range of ongoing promotions to players, including a daily login bonus to provide free Gold and Sweepstakes Coins. Enchanted Casino follows the same basic principles but fails to make it clear how promotions work.
The VIP program at Enchanted Casino is similar to those at other sweepstakes casinos and offers varying rewards depending on membership level. These include priority customer support, personalized promotions, and a birthday bonus. The site outlines that VIP rewards are subject to terms and conditions which, although not fully detailed, appear to be quite restrictive compared to the loyalty programs at other brands.
The Enchanted Casino homepage details further promotions open to players, including a daily login bonus and a referral bonus to share with friends. The website gives a broad overview of these different promotions but doesn’t provide any specifics. In comparison, Rolla has lots of ongoing bonuses, including a random weekly bonus drop and giveaways on social media.
Game choice is the number one deciding factor for most players when choosing a sweepstakes casino. Alas, this was another area of my Enchanted Casino review where I was disappointed. Although the site reports a wide choice of casino-style games covering slots, table games, and speciality titles such as keno and minesweeper, there were very few available in each category.
Slots at Enchanted Casino are reportedly delivered by premium developers, including Pragmatic Play and Belatra. On closer inspection, however, these slots were not available to play. Highly esteemed studios, such as Pragmatic, only partner with reputable sweepstakes casinos that meet their strict standards, and Enchanted Casino does not. This told me that Enchanted Casino was not a legitimate choice of sweepstakes casino and shouldn’t be approached even with the proverbial ten-foot pole.
But, there’s no pole required to approach Rolla Casino. The game selection there includes more than 1,700 slots from the world’s greatest studios, such as BGaming, RubyPlay, and Koala Gaming. There are also plenty of Pragmatic Play games. Plus, it’s important to remember that Rolla Casino has only launched relatively recently and will continue to expand its catalog as the brand develops.
As a sweepstakes casino, it’s not possible to play at Enchanted Casino for real money. Rather, the virtual currencies used appear to be divided into Enchanted Coins and Enchanted Chips. Initially, I assumed that Enchanted Coins were the equivalent of Gold Coins at other sweepstakes sites, but this was a mistake. A little digging informed me that Enchanted Coins could be redeemed as real prizes once a 25x playthrough requirement had been met.
After a quick trip to the optometrist, I can confirm that my eyes were not deceiving me, that playthrough figure really is 25x. Given that most sweepstakes casinos require a one time playthrough requirement to make Sweepstakes Coins winnings eligible for redemption, a 25x requirement is pretty outrageous. The Enchanted Casino site also informed me that the maximum prize redemption was 500 Enchanted Coins.
Enchanted Casino outlines that prizes can be redeemed as gift cards or as cash prizes via Visa, Skrill, or bank transfer. I could find no links to further details about this, which is yet another reason to avoid joining this brand.
The other currency at Enchanted Casino is called Enchanted Chips. Once more, data on this was very limited, but I would assume that this takes the role of Gold Coins on the site. Gold Coins are used purely for entertainment purposes at sweepstakes casinos and can’t be redeemed as real prizes. A key difference between these and Sweepstakes Coins is that Gold Coins can be purchased optionally, whereas SC cannot. GC purchases are purely optional and not required to join or play at a sweepstakes casino.
Again, this difficult-to-follow guidance can’t hold a candle to the clear virtual currency guidelines at Rolla Casino. The site utilizes the usual GC and SC model, where Gold Coins are used for fun only, but Sweepstakes Coins have redemption potential. The required playthrough rate is 1x, and a minimum of 50 SC is needed to redeem a gift card. For cash prizes, this increases to 100 SC.
After delving through the site as part of this Enchanted Casino review, I found that the brand outlined various payment options for those looking to make optional Enchanted Chips purchases. These include American Express, Visa, Mastercard, and Discover.
At Rolla, the options for making voluntary GC purchases include the above, plus Trustly, Skrill, and Apple Pay to give players extra choice and convenience.
Customer support is an essential component of a positive experience at a sweepstakes casino. In case you face any issues logging in or claiming a promotion, customer support is there to help address your query and get you back to playing as soon as possible.
At Enchanted Casino, I noted that the site mentions an FAQ section with answers to the most common queries players experience. This would be useful, but unfortunately, it isn’t actually available anywhere. A support email address is also detailed.
Live chat, as is available at Rolla, is the preferred support option for many players, offering speedy access to a support agent to quickly resolve issues. Live chat is reportedly offered at Enchanted Casino, but I couldn’t locate it on the site.
Before you begin playing at any sweepstakes casino, it’s vital to check that it’s legitimate. Even though sweepstakes casinos don’t allow real money play, you’ll still be sharing some of your personal details to confirm that you meet the age and residency requirements. Therefore, it’s important to check that the site has the security tools to keep your particulars safe.
At Enchanted Casino, this was not the case. Although the site uses basic encryption, there are other reassuring features offered at legitimate sweepstakes sites, such as responsible gaming tools. Almost the same case I found from my Vegas Sweeps review.
But at Rolla, responsible gaming, security, and safety are taken very seriously. The site employs SSL encryption plus tools to help you stay in control of your gaming.
I’m sorry to say that Enchanted Casino failed to cast a magic spell for me. The experience of writing this Enchanted Casino review was a little like a journey where your train is delayed, there are no taxis, and it’s pouring with rain — at every turn, I was hampered by a lack of information, a poorly optimised website, and a growing feeling of frustration.
This disappointment was magnified when I spent some time exploring Rolla Casino. This newly-launched sweepstakes casino has over 1,700 slots covering a wide variety of game types and the most generous welcome bonus I’ve ever seen. It also has an easy-to-use website and mobile site, and reliable customer support.
Take my advice and give Enchanted Casino a miss. Instead, click the links on this page to head over to Rolla Casino for a spell to find out why this has become one of my favorite new sweepstakes brands.
It’s not possible to play at sweepstakes casinos for real money, including Enchanted Casino. In theory, Enchanted Casino follows a sweepstakes model where Gold Coins are used for free play and Sweepstakes Coins have redemption potential. However, there is very little detail about how this works, and the site has very serious concerns around security and legitimacy. Therefore, I’d avoid it entirely and go for one of the other recommended sweepstakes casinos listed on our pages.
If you head to Enchanted Casino, you’ll see that the site advertises slots, table games, and specialist games. There are details on a handful of well-known slots from makers, including Pragmatic Play, but the games are not currently available to play. Head to a legit sweepstakes casino, such as Rolla, instead to explore more than 1,700 games from top makers.
No, completing my Enchanted Casino review raised major worries around this brand’s safety and security. I’d recommend skipping Enchanted Casino and focusing on established, legitimate brands. I’ve linked several stellar options on this page, all of which have detailed reviews.
My Enchanted Casino review found that the site advertises a new player promotion of $20 free Chips and three free Enchanted Coins. Sadly, there’s not much detail about how this bonus works and the role the currency known as ‘Chips’ plays on the site. In preference, I’d suggest going to an established sweeps casino brand with an excellent reputation, such as the recommended sweepstakes casino sites linked on this page, so you could have a safe and legal gaming experience.
